Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we
To be eligible for a return, your item must be unused and in the same condition that you
Several types of goods are exempt from being returned. Perishable goods such as food,
flowers, newspapers or magazines cannot be returned. We also do not accept products
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has
been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due
to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact
us at support@DotComProduct.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for
the same item, send us an email at support@dotcomproduct.com and send your item
to:
Optamazable LLC
7231 Haverhill Business Parkway
Suite 202/203
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll
receive a gift credit for the value of your return. Once the returned item is received, a gift
If the item wasn’t marked as a gift when purchased, or the gift giver had the order
shipped to themselves to give to you later, we will send a refund to the gift giver and he
Shipping
To return your product, you should mail your product to: [Full Address]
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping
Depending on where you live, the time it may take for your exchanged product to reach
If you are shipping an item over $75, you should consider using a trackable shipping
service or purchasing shipping insurance. We don’t guarantee that we will receive your
returned item.